Returns & Exchanges
At Passio Interiors, we want you to love every piece you bring into your home. If you are not completely satisfied with your purchase, we offer a 30-day return window for most items in their original condition and packaging.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your parcel, covering any previous shipping marks.
- 4.Receive Your Refund
Once our quality control team inspects the returned furniture or decor, we will issue a refund to your original payment method within 5-7 business days.
